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Brian Bourne Consulting
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  • ITIL® Service Offerings and Agreements (SOA)
  • ITIL® Service Strategy (SS)
  • ITIL® Service Design (SD)
  • ITIL® Service Transition (ST)
  • ITIL® Service Operation (SO)
  • ITIL® Continual Service Improvement (CSI)

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Contact Brian Bourne Consulting

brian@brianbourneconsulting.ca

905 466 8534

Consulting Services

  • Assessment
  • Process and Policy Implementation
  • Audit & Certification Services
  • ITSM Continuous Improvement
  • Outsourcing
  • Key Performance Indicators

Education and Training Services

  • ITIL 4
  • ITIL® Course Offering
  • Bourne Identity
  • Bourne Ultimatum
    • Capability Courses
      • ITIL® Planning, Protection and Optimization (PPO)
      • ITIL® Operational Support and Analysis (OSA)
      • ITIL® Release Control and Validation (RCV)
      • ITIL® Service Offerings and Agreements (SOA)
    • Life Cycle Courses
      • ITIL® Service Strategy (SS)
      • ITIL® Service Design (SD)
      • ITIL® Service Transition (ST)
      • ITIL® Service Operation (SO)
      • ITIL® Continual Service Improvement (CSI)
  • Bourne Supremacy
  • Bourne Simulation
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